Allstate Company Values
Everything we do here is based on uncompromising excellence.
This includes our service, our knowledge, and our treatment of customers and each other.
This includes our service, our knowledge, and our treatment of customers and each other.
Vision
To establish a reputation as the highest quality, most effective pest control and maintenance provider in Australia.
Purpose
To provide people and businesses with a stress-free, cost-effective way to protect themselves and their property from pests.
Our Values
Kick tail, and be proud of it
Everything we do here is based on uncompromising excellence. This includes our service, our knowledge, and our treatment of customers and each other. This level of excellence relies on individual ownership – each of us takes pride in our work by striving to do the best job we possibly can.
Own your mistakes and learn from them
Mistakes happen – we’re human. What matters is that if any of us makes one, we immediately put our hand up and admit to it, then get whatever support we need to resolve it as quickly as possible. We each treat every one of our mistakes as an opportunity to improve.
We over me
Allstate succeeds when everyone – whether on the road or in the office – pulls together to get things done. We have just as much respect for the needs of our teammates as we do for our own, and we all have a responsibility to ensure everyone in the Allstate family feels supported and heard.
If it matters to the customer, it matters to us
Our customers are Allstate, so we treat them and their property with the utmost respect. We do everything we can to give them the best experience possible: ‘going the extra mile’ doesn’t exist in our vocabulary – it’s just what we do.
If you’re not growing, you’re dying
We are continually evolving and adapting to stay as efficient and effective as we possibly can. We seize every opportunity to get better and look ahead to solve next week’s problems now.
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